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IT Support Officer - Pinewood

Overview of the Position

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Educating the youth is an enormous task. We are looking for someone who has the right mix of compassion, technical knowledge, and who can guide users to the fullest use of  the hardware and/or software at Pinewood, so that our teachers can be daily and fully supported. 

The IT Support Officer is responsible for installing and maintaining IT hardware and software, monitoring the school’s network connections and managing user access. The Officer reports to the IT Director of Anatolia College and works closely with the Business Manager of Pinewood and all Pinewood Faculty & Staff. 

Key Competencies and Responsibilities

  • Installing and configuring computer hardware, operating system, and software  applications 
  • Troubleshooting hardware, software, operating system, and network issues
  • Updating software on school’s computers 
  • Guiding faculty and staff through a series of actions to help set up systems or  resolve issues 
  • Monitoring network performance and managing user access 
  • Monitoring the security of technology resources 
  • Setting up user accounts and dealing with password issues for faculty, staff, and  students 
  • Maintaining logs and/or lists of repairs and maintenance 
  • Cooperating with the school’s external IT providers 
  • Providing individual training and support to faculty and staff on existing and new  technology resources as needed 
  • Maintaining a current and accurate inventory of technology hardware, software,  and resources 
  • Testing and evaluating new technologies and making recommendations about  the purchase of new technology resources 
  • Update and manage various server operating systems 
  • Maintain the school’s website 
  • Assist with the procurement of hardware & software

Education & Experience 

Applicants must have a University level degree in Computer Science or relevant field, in addition to being proficient in the use of the English language. 

Applicants must demonstrate proficient knowledge in various aspects of IT, including Windows, macOS, Linux, networking, etc. Previous experience in an IT support, system administration, DevOps, and/or network administration position is desirable. 

To apply for this position please email Αυτή η διεύθυνση ηλεκτρονικού ταχυδρομείου προστατεύεται από τους αυτοματισμούς αποστολέων ανεπιθύμητων μηνυμάτων. Χρειάζεται να ενεργοποιήσετε τη JavaScript για να μπορέσετε να τη δείτε. with your  Cover Letter and CV in English. Please put IT Support Officer on the subject line.

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